Getting started

What SortedResearch does

SortedResearch runs four kinds of study: card sorts, pairwise studies, Best–Worst studies, and Findability studies. In a card sort, you give participants a set of cards (items, features, topics), they sort them into groups that make sense to them, and the platform turns the results into clear analysis and a Graham-written insight report (Graham is the platform's AI assistant). Pairwise ranks a list of needs by importance and satisfaction and plots them on an opportunity matrix, and Best–Worst ranks a longer list by what matters most. Findability (tree testing) takes a menu you already have and finds out whether people can actually find things in it. Card sorting is used to design information architecture, navigation, taxonomies, and content groupings; Findability tests the structure you end up with; pairwise and Best–Worst are used to prioritize needs, features, and ideas.

Who it's for

SortedResearch is built for innovation, insight and development teams: the people who have to decide something and need evidence for it. You don't need to be a trained researcher, because the methods are set up for you and the reports are written in plain English, but nothing is dumbed down either. The line the site leads with is "Find what customers value, and where they'd go looking."

Try it before you sign up

There is a live demo workspace you can look around without creating anything. The button for it on the marketing pages says Explore the platform. Go to /demo, leave your email, and we send you a link that signs you straight in. The link works for three days.

Inside it you'll find four finished studies, one of each kind, all of them about shoe shopping: a card sort, a Findability study, a pairwise study and a Best-Worst study. Every screen is the real thing, with the real analysis and Graham's written report for each study. The shoe data itself is invented, but nothing else is: the numbers were computed by the same code your own study would run.

The demo is read-only. Nothing in it can be created, changed or deleted, so you can click about freely and the next person sees it exactly as you did. Because everyone who looks around shares one login, we record which screens each visitor opens and roughly how long they spend, tied to the email they gave us for the link. The request form and our privacy notice both say so, and you can ask us to delete it at any time. Graham is there too, but in the demo he answers questions about the product rather than about research, and he can hand you to a human whenever you want one.

Accounts & plans

Sign up with an email and password. You start on the Free plan (one study) and can upgrade any time.
Plans: Free (1 study), Individual ($49/mo or $490/yr), Team ($99/mo or $990/yr, multiple seats), and Enterprise (custom). See Plans & billing for limits.
Passwords are checked against known-breach lists, so very common passwords are rejected. Minimum 8 characters.
Forgot your password? Use the "Forgot password?" link on the sign-in page to get a reset email.

The dashboard

After signing in you land on your dashboard, which lists your studies. Each study shows its status (draft / live / paused / closed) and a quick summary: sort type, how many participants started and completed, and how many were screened out.

Create a study with the New study button (top right), the same button starts a card sort, a pairwise, or a Best–Worst study.
Open any study to edit it, launch it, or view results.
On a read-only (Viewer) seat the New study button and the per-study actions menu are not shown, and a study opens straight on its Results tab with the editing tabs hidden. A viewer sees all the same analysis, can read a report somebody has already written, and can download it, but cannot start a new report, change a study, or buy an audience. See Plans & billing for the roles.

Folders (organizing studies)

Group studies into folders, handy for separating clients or studies.

Set a study's folder in the Client / folder field when you create it, or later in the study's settings. Type a new name to create a folder, or an existing one to file it there. Folder names are case-insensitive.
Each folder gets a color. Click the colored square next to a folder name on the dashboard to change it (10 colors available).
Leave the field blank to keep a study Unfiled.
Folders are purely for your organization. Participants never see them.

Account settings

Your account page shows your signed-in email and lets you change your password. There's also a link to your error log for troubleshooting.